Since our inception in 1989, we worked the triangle between theory, practice and policy. We formalised this work when we formed the Ingeus Centre for Policy and Research in 2005.
We are in a unique position. We have around 150 offices in ten countries which assist hundreds of thousands of clients from all walks of life each year. Our people are encouraged to use their creative intelligence to develop innovative approaches to assisting people into employment and we are continuously sharing and learning from their experience – both within our global organisation and with key external stakeholders.
Our exposure to multiple policy regimes and differing policy objectives gives us a unique insight into what works and what doesn’t work. We actively review this to understand how we can make delivery better. We share this knowledge and experience through constructive one-on-one conversation with policy makers, and we have seen how this can drive innovation. In turn, that drives a cycle of continuous improvement as innovation is fed back into policy and research and this improves the delivery of social services overall.
This is our definition of partnership. Partnership goes well beyond a positive, effective and open relationship with our purchasers. It goes well beyond linking up with specialist local providers to enable a holistic service to ensure all of our clients’ needs are met. It involves actively listening, testing and innovating, and sharing our best practice experience to inform policy and funding discussions.
and funding discussions.”