Send an enquiry, ask a question, or let us know what you think by completing this short form:

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Call Us

The best way to contact us is through our enquiry form. If you would prefer to speak to someone, you can contact us on 0207 265 3000 between 8am to 6pm, Monday to Friday. 
If you want to contact us about your programme, please ring your local centre team.

Write to us

You can write to us at our head office:
Ingeus UK
Fifth Floor
18 Mansell Street
E1 8AA

Media enquiries

Please email 

Make a complaint

We aim to give you the best possible service, and we’re sorry if you’re not happy. Our complaints process means we will work with you to find out what happened and resolve your issue as quickly as possible. 

If you don’t want to register a complaint and would prefer to leave feedback, please get in touch using our contact us form.

You can make a complaint by:
•    Using the contact form above and selecting ‘feedback’
•    Emailing us at
•    Writing to us at: Customer Services, Ingeus UK, 5th Floor, 18 Mansell Street, London, E1 8AA