Day after day, 42 year old Christine spent hours searching and applying for vacancies after she was made redundant from her work in a hairdressing saloon.
“I literally applied for hundreds and hundreds of jobs,” said Christine, who lives in Liverpool with her teenage son. “I have been a hairdresser for more than 25 years, but the restrictions imposed by the pandemic meant the business had to close. I truly felt like despairing of finding a new career, but then I received a helping hand from the new WHP JETS employability programme.”
Christine received Jobseekers Allowance and after 13 weeks of being out of work, voluntarily signed up to the newly-launched WHP JETS programme recommended by Lisa Rodger, her Work Coach at Everton Jobcentre Plus. She was referred to local delivery partner Ingeus and put in contact with Employment Coach Jo Carter.
“My confidence was at rock bottom,” explained Christine. “But the advisors at Ingeus helped me to realise that I had lots of transferrable skills and they revised my CV and created a cover letter that was suitable for working in the customer service sector. I was offered an interview and JETS provided further guidance that enabled me to improve my expertise at answering questions. Now I am working fulltime from home in a telephone-based customer service role.”
Ingeus, working in partnership with the Department for Work and Pensions (DWP), is delivering the Work and Health Programme (WHP) expansion for Job Entry Targeted Support (JETS). It is co-financed by the European Social Fund and provides fast paced continuous support to participants negatively affected by COVID-19 labour market changes.
Employment Coach Jo Carter added: “After Christine started her new job, I kept in touch via text messages to answer any concerns that she had. She has become a very self-assured and confident person; it was great to see her make such progress.”
Ingeus supports the delivery of JETS in the North West, Greater London, Greater Manchester, the North East, and Central areas.