An accident at work left 43-year old George from Lancashire with serious head injuries. Now, after 10 years out of work, he has got his life back on track.
 
George was referred to Job Entry Targeted Support (JETS), a separate strand of the Work and Health Programme (WHP), delivered regionally by Ingeus. It is commissioned and financed by the Department for Work and Pensions and deemed to be a European Social Fund match-funded programme.
 
In 2011, George had his hands full, working in the hospitality industry. After a serious accident at work, he was left with lasting medical problems and mobility issues. His work coach at Fleetwood Jobcentre Plus referred him to the JETS programme and put him in contact with employment coach Tracey Fulton. She helped him overhaul his CV and practise his interview technique before putting him forward for an administrative role.
 
“Within about a week I had been offered the job,” says George. “Tracey provided me with contact names, numbers and email addresses. She was always available, even late at night and Sundays, nothing seemed too much trouble. It felt like she genuinely cared, it wasn’t just a box-ticking exercise.
 
“Tracey arranged a laptop and headset to be delivered to me five days before my start date so I could have a play and get used to the computer. All was good, and even after starting I received continued support from Tracey. Being severely lacking in confidence, this proved a much-needed helping hand for me.”
 
Now George is enjoying keeping busy again and earning money. “You feel like you’re doing something productive with your time,” he says. “Also, it’s something current to add to the CV.”
 
Ingeus supports the delivery of JETS in the North West, Greater London, Greater Manchester, the North East, and Central areas. https://ingeus.com/jetsnw