One of the very first participants to benefit from the JETS employability programme last year says that it has 'changed her life’.

Rachel Richardson was an unemployed single mum when the initiative launched on 5 October 2020.

A year on, and the 30-year-old from Oldham in Manchester has a great job, a fiancé, and a bright future. “I can't stress enough how much JETS has helped me,” enthused Rachel.

In Greater Manchester, Ingeus delivers the Working Well (Work and Health Programme) Job Entry Targeted Support (WHP JETS) programme on behalf of the Greater Manchester Combined Authority.

Rachel was referred to the scheme by Jobcentre Plus and has had two jobs as a direct result.

“I work now behind the bar in a nightclub and before that I was a receptionist at a trampoline park, where I met my partner Dale,” she said.

“JETS and getting back to work gave me more confidence when meeting new people, that's how we got together.”

The pair are getting married in January, on the anniversary of the day they met.

Rachel had not been getting interviews until Ingeus employment coach Shiama Kadim refreshed her CV. Once updated, interest from potential employers soon followed.

Rachel also struggled with her interview techniques so attended an online workshop. She is very grateful to Shiama and is still in touch:

“Shiama has supported me throughout my journey, even calling and checking that I was happy after I started work. She has given me my self-confidence back and motivated me to start a new life,” added Rachel.

Rachel, who has a five-year-old son is thrilled that the scheme is now also helping her 22-year-old brother, a treble cause for celebration!