How the Central London Works Job Entry Targeted Support can help Jobcentre Plus colleagues support their clients to get back into employment.

What is the Job Entry Targeted Support programme?

The Job Entry Targeted Support (JETS) programme is the Department for Work and Pensions’ new employability programme in response to COVID-19. Delivered in Central London by Ingeus, JETS provides fast-paced continuous support to participants for a maximum of six months, with an aim to support people back into work quickly.

A key element to JETS is its localised approach, offering sector based support and skills development.

Who can join JETS?

  1. Working age (18+) jobseekers motivated to find work immediately.
  2. Unemployed people who have been receiving benefits (UC Intensive Work Search Regime (IWSR) or new-style Jobseeker’s Allowance) for at least 13 weeks.
  3. People who would benefit from light-touch employability support including CV writing, job searching, interview technique, reviewing transferable skills, and confidence building.

What does JETS offer jobseekers in Central London?

  • A tailored approach. Everyone is different. A personalised support package and variety of tailored services meet each participant’s distinct needs.
  • A dedicated Employment Coach who will work closely with the participant to support their return to work.
  • Flexible, easy to access service: Appointments can be delivered online, over the phone or in-person to suit each individual participant’s needs.
  • Online learning: Access to thousands of free, online resources to enhance employability skills and aid job searching. Modules include personality assessments, job search techniques, building confidence and resilience, CV builder and checker, interview simulator, money management and more.
  • Improved mental wellbeing: Mental health support for participants with low level anxiety, depression, or stress.
  • Online support: An accessible digital service allowing participants to do things their way; from attending appointments via video conferencing to registering for online courses.
  • Local community links: Established networks of specialist partners working together to break down each individual’s barriers to employment.
  • Employer relationships: Sourcing suitable vacancies with local and national recruiting employers. Emphasis is placed on local growth sectors and working with the individual to find a job that works for them. If self-employment is of interest, expert advice can also be provided.
  • Making the move back into work: Supporting participants every step of the way. Helping them to find a job and successfully sustain it.

The JETS referral process


Tell your customer about the CLW JETS Programme and explain how it can support them in returning to work


Encourage them to read through the participant information or visit our website for more information


Refer your customer by following the process outlined by your manager